Good Directions Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service4.8
- Return Policy4.5
- Shipping & Delivery4.5
- Good Value4.3
Recent Customer Reviews (6)
Alethia Galarza
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Morgan Curtis
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Doris Luciano
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Kerstin Maurer
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Noel Ross
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Fabienne Morin
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Good Directions Pros & Cons
Pros
1
High-quality products: Good Directions offers high-quality, handmade products such as copper weathervanes, finials, rain chains, and planters.
2
Excellent customer service: The company is known for its excellent customer service, often going above and beyond to resolve issues and ensure customer satisfaction.
3
Variety of options: They provide a wide selection of products, including cupolas, bird baths, and bird feeders, designed to enhance outdoor decor.
4
Timely shipping: Most handmade products ship within 1-2 business days, while vinyl and wood cupolas ship within 2-3 weeks.
5
Warranty and support: They offer a warranty registration form and provide detailed instructions for installation and maintenance.
CONS
1
Quality control issues: Some customers have reported quality control issues, such as inconsistent welding and parts not being square.
2
Assembly challenges: Some products, like the large copper torches, may have assembly challenges, particularly with the chain on the topper.
3
Limited availability of certain parts: There have been instances where specific parts, like the 401AL Adjustable Roof Mount, may not be perfectly square, requiring additional adjustments.
Good Directions Features and Benefits
Features
30-Day Returns
Allows unconditional returns within 30 days from delivery for a full refund of the product price, ensuring customer satisfaction.
Free Delivery over $65
Provides free shipping on certain products for orders over $65, saving on delivery costs.
High-Quality Materials
Uses copper, stainless steel, and other premium materials for durable and long-lasting products.
Excellent Craftsmanship
Handmade products with excellent workmanship and attention to detail for superior quality.
Variety of Products
Wide selection including weathervanes, finials, rain chains, planters, cupolas, bird baths, bird feeders, and garden accents to enhance outdoor decor.
Excellent Customer Service
Responsive support that resolves issues promptly, goes above and beyond, and ensures customer satisfaction.
Quality Assurance
Willingness to replace or repair defective products, such as snapped weathervanes.
Timely Shipping
Most handmade products ship within 1-2 business days, vinyl and wood cupolas within 2-3 weeks, ensuring quick delivery.
Warranty and Support
Provides warranty registration form and detailed instructions for installation and maintenance.
Beautiful Designs
Aesthetic appeal praised for beauty and attractiveness, making a great addition to any home or garden.
Sturdy and Durable Products
Noted for sturdiness in items like bird feeders and weathervanes, ensuring reliability.